We sincerely apologize for any inconvenience that the USBC National Tournament Exclusion Rule has caused you and appreciate your patience and support. Taking care of our customers is our priority.

This is a voluntary process for all current US residents. There are 8 steps to complete your exchange process for your SPI Product.

Once we’ve received the SPI bowling ball(s) that you’ve chosen to Exchange, we will get your Exchange Order into our system. Getting these Exchange Balls made will be our priority, based on volume of returns this could take 3-8 weeks for processing.

For every eligible drilled ball returned, SPI will include a certificate ($50 value) redeemable at your pro shop for drilling.

Each customer is responsible for all shipping expenses for the affected ball(s) to return to SPI Headquarters. SPI is responsible for shipping charges for the exchange ball(s) to the customer.

You will receive an email (please check spam folders) that is required to be printed and placed in the box with your affected SPI bowling ball(s).

If you cannot find the email that is sent to you, please contact community@stormbowling.com.

Click here to view full Terms and Conditions.